Plants are shipped within the USA only. We do not ship plants internationally. Seed may be shipped internationally, however please be advised buyers outside of the US are responsible for knowing and complying with their local requirements. International seed will be sent via first class mail with no tracking information.
Plant orders received on or before Saturday will be shipped via USPS on Monday or Tuesday of the following week to avoid staying in storage. It usually takes 2-5 days for plant shipments to arrive once shipped. We are not responsible for mail carrier errors and delays.
Important: Plants will be shipped bare root, unless where otherwise noted. Please be prepared to pot and care for your plant upon arrival.
If you are concerned that temperatures will be too hot or too cold for live plant delivery, please note this during check out or contact us at firstname.lastname@example.org. Shipping can be re-scheduled for a more favorable time.
Note: Due to the nature of growing, the plant you receive may look slightly different from the time it was photographed. For example: new growth could be emerging or older pitchers fading. Where indicated, the plant represented in the photograph will be the item shipped to you.
Transit times for merchandise shipped within US usually takes 2-7 days. Please note this is transit time, which is after order receipt and processing. International shipping times vary and can take 10-30 days, depending on delivery location and item.
Tracking information will be emailed to the customer once available. A valid shipping address must be provided. If there are multiple failed delivery attempts by the shipping provider, it is the customer's responsibility to make delivery/pick up arrangements with their local post office. If signature confirmation is desired, please add this as a note during check out. Please note that transit times may vary due to regional mail volume throughout various seasons of the year.
If there are any other questions or concerns, please reach out to us at email@example.com.